Help & Support
RIDGEWATER HELP DESK:
If your request is not urgent please submit a ticket through the
Web Help Desk.
For immediate assistance call the Ridgewater helpdesk at 320-234-8777.
The IT office in Hutchinson is located in room 128 and the IT office in Willmar is in room L110.
MINNESOTA STATE HELP DESK:
For immediate assistance call theMinnesota State Helpdesk at 1.877.466.6728 or, click here to submit a ticket at the System Office.
If you need help on your personal computer:
Call our student run CST help desk.
Hutchinson - 320.234.8550 Willmar - 320.222.7483
Need help before a meeting? (To make sure you are all set up correctly or need training)
Call 1-866-729-1515 CMDLN help line
Need help during a meeting? (Help during a connection to troubleshoot any issues going on)
Meeting support is provided to Minnesota State by Arkadin Support.
To make sure a computer is ready for Connect, you can run an Adobe Connect Diagnostic Test here: https://webmeeting.minnstate.edu/
(Also included here are links for Connect Add-ins and Flash)
Remote Technical Support Link.