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Star ID & Student E-mail 
Self-Help Options
 
1. I haven't activated my Star ID or I don't know what my Star ID is, how can I access my e-mail?
If you haven't yet to activate your Star ID, you will need to go to https://Starid.mnscu.edu and activate your Star ID.
If you have activated your Star ID, but do not remember what it is, or what the password is, go to https://Starid.mnscu.edu and use the self help options to recover your Star ID or reset your Star ID password.
 
2. What is my username and password for E-mail?
Valid usernames and passwords for student e-mail are:
 a. Star ID & Star ID Password
 b. E-mail Address & Star ID Password
 Example: John Smith has a Star ID of ab1234cd with his password set to
 Passw0rd!, and an e-mail address of smithjoh@go.ridgewater.edu.
  John can logon to e-mail with his username as either his Star ID
  or his E-mail address, and his password of Passw0rd!.

3. My Star ID and Password don't seem to be working when I try to logon to e-mail, what should I do?
Go to https://Starid.mnscu.edu and change your Star ID password. This will force a new password Synchronization with Ridgewater's network and should allow you to logon.  Your starid password will expire every 180 days.  You should receive a notice when it will be getting close to expiring.  Please don't ignore those notices.
 
In some instances your web browser may have add-ons, plug-ins, or extensions that are interfering with the logon process. The simplest solution may be to try a different web browser if you have one installed, however it may be necessary to perform a browser reset and/or disable or remove unused add-ons, plug-ins, or extensions. The instructions to reset and manage add-ons, plug-ins, or extensions for the most common browsers are listed below as are the links to download and install an alternate browser.
 
Internet Explorer (Windows Only)
 
Mozilla Firefox (Windows or Mac) - http://www.mozilla.org/en-US/firefox/new/
 
 
Google Chrome (Windows or Mac) - www.google.com/chrome/browser/
 
Safari (Mac Only)
 

4. How long will my E-mail remain available after I leave Ridgewater College?
About 120 days

5. How do I set up e-mail on my mobile phone?
Every cellphone is a little bit different, but general e-mail setup options are available.




Ridgewater College is an equal opportunity employer and educator.