Healthcare Administrative Assistant/Medical Transcription

Healthcare Administrative Assistant

Our Healthcare Administrative Assistant program offers a balance of lecture and applied learning. The program teaches specialized skills needed as a healthcare support professional, and a background in medical terminology usage and spelling. Students learn to prepare and maintain medical and financial records, make appointments, and work with patients over the phone and in person. Health insurance and medical legal responsibilities are also studied.

The Healthcare Administrative Assistant program offers opportunities for men and women to pursue a career in healthcare facilities and other health-related areas including insurance, research, and pharmaceutical companies. Healthcare administrative assistants provide an important service to both physician and patient. They perform many functions: transcribe dictation, prepare correspondence, record and chart, and assist with reports, speeches, articles, and conference proceedings using text editing equipment. They also schedule appointments and meetings, bill patients, operate computers, work with insurance and coding, and provide other office supervisory activities.

Medical Transcription

Medical transcriptionists listen to voice recordings of medical procedures and doctors’ visits and transcribe them into organized reports.

This certificate program is for students who have prior administrative training and/or experience. Students should have keyboarding skills of 40-45 wpm, college entry-level business communication skills (English), and basic computer skills.

Career/Occupational Info

The well-prepared healthcare administrative assistant has options. Depending upon the facility, they may be involved in many areas: receptionist, filing, medical records, transcription, and medical manuscript typing, insurance, general secretarial duties such as correspondence, scheduling, bookkeeping, and ordering supplies. A healthcare administrative assistant can enter the field as a receptionist and work up to office manager or supervisor. A healthcare administrative assistant may also advance to an administrative assistant position for one or two physicians in which he/she is in complete charge of the entire office and all of its personnel. The U.S. Department of Labor has ranked medical administrative assistant/transcription jobs among the top 25 fastest growing jobs in their Occupational Outlook Handbook.

Medical transcriptionists are also in high demand. They must also have a good knowledge of medical terminology.

Employers for graduates of both programs include:

  • Medical clinic/doctor’s office/hospital
  • Chiropractic office/dental office
  • Health insurance company
  • Medical device manufacturing companies and research facilities
  • Independent transcriptionist (work from your own home)


Ridgewater College is an equal opportunity employer and educator.